FAQs I just created an account and want to order, but the website doesn't show me prices and I can't order why? It may take up to 24hrs to activate your account as pricing and ordering is only open to Foot and Health Care professionals. This is done to protect professional pricing. How much is shipping? Shipping is $20.00 flat rate plus GST/HST How soon will I get my shipment? Orders are processed the same business day or the day following depending on time of order. You will receive your shipment usually withing 1-5 business days dependent on your location. Out of Canada shipments could take 4-12 business days dependent on customs. Do you ship outside of Canada? Yes I heard you sell certain products, but I don't see them listed on the website. Some Items require an email or telephone order. If you don’t see something listed or price listed please reach out to us via email or telephone 1-844-688-4347. I didn't receive confirmation of my order in my email. Please check your spam or junk folder as it may have ended up filed in your spam/junk folder. If you are unable to find it please contact us and we will resend you a copy.